Terms of Service

Midsouth Services: Terms of Service
Effective Date: March 19, 2026

1. Introduction & Acceptance
Welcome to Midsouth Services. By accessing our website, located at 8011 Carolina Boulevard, Waynesville, North Carolina, or by engaging with our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any of these terms, you are prohibited from using or accessing our site and services.

2. Use of Services
Midsouth Services provides regional waste collection services designed to meet both residential and commercial needs. Our offerings are intended for legal and reputable use only. Any unauthorized use of our services, including the redistribution of content without consent, is prohibited.

3. SMS/Text Messaging Program
As part of our service, Midsouth Services offers recurring text message alerts regarding waste management schedules, billing updates, digital invoicing transitions, and weather-related service delays.

Program Description: By opting in via our web form, you provide express consent to receive automated service notifications at the mobile number provided.
Message Frequency: Frequency varies based on account activity; you can typically expect 2 to 4 messages per month.
Pricing: Message and data rates may apply for any messages sent to you from us and to us from you. Contact your wireless provider for details on your text plan.
How to Opt-Out: To stop receiving text messages, reply STOP to any message we send. You will receive one final confirmation message. To rejoin, simply sign up via our web form.
How to Get Help: For issues with the messaging program, reply HELP or contact us directly at 828-878-7274.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
4. Privacy
Your privacy is a priority. Use of our services is subject to our Privacy Policy, which states that mobile information/opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. View Midsouth's Privacy Policy here: https://mid-south.co/midsouth-privacy-policy

5. Modification of Terms
Midsouth Services reserves the right to modify these Terms of Service at any time without prior notice. By continuing to use our site or SMS services after modifications, you agree to be bound by the revised terms.

6. Limitation of Liability
In no event shall Midsouth Services be liable for any damages (including direct, indirect, incidental, or consequential) arising from the use or inability to use the materials on our website or our communication services.

7. Contact Information
For any questions regarding these Terms of Service, please contact our office at: Midsouth Services 8011 Carolina Boulevard, Waynesville, North Carolina Phone: 828-878-7274 Email: [email protected]